As of May 27th, 2020:
Due to the virus, your orders may be delayed up to 2 weeks in some cases. If you want to make a purchase we ask you to contact us before ordering so we can check shipping timeframes for your event date, and offer you the most accurate information once we know for the item you wish to purchase.
We are still processing all other online orders and working closely with our delivery partners to make sure these are with you as soon as possible.
There may be some slight delays with international orders due to travel restrictions.
We will keep you updated on the status of your order via email so you know when to expect delivery.
YOUR RETURNSAs always, our return policy remains the same. We cannot cancel or refund any gowns that have been special ordered with the designers, including Jessica Angel gowns, custom bridesmaids gowns, and more.
We’ve put extra processes in place to support our teams during this time. This includes enabling our staff to work from home and increased hygiene practices in our Showroom for curb-side pick ups. We’re closely monitoring health advice from the relevant authorities to make sure our teams are staying safe.
We will keep this page updated with any new information as it comes in. As always, our Customer Happiness Team is here to answer any other questions you may have.
We’re here for you.
The Dressing Room